Due to the custom nature of our products and for hygiene and safety reasons, all sales are final. We do not offer refunds, returns, or exchanges on any orders once they have been placed.

However, we take full responsibility for any errors or issues on our end.

Refunds or replacements will only be offered under the following circumstances:

• You received a damaged item

• You received the wrong item

• There is a proven defect or issue caused by us

If you experience any of the above, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the issue

Once reviewed and approved, we will issue a refund or send a replacement at no additional cost.

We are not responsible for:

• Incorrect addresses entered at checkout

• Delays caused by shipping carriers

• Normal wear and tear or misuse of products

By placing an order, you agree to this policy.