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Privacy Policy

Last updated: 11/14/25

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Guild is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

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Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Place an order

  • Create an account

  • Sign up for newsletters

  • Contact us

This may include:

  • Name

  • Email address

  • Mailing/shipping address

  • Payment information

  • Phone number

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Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring URL

  • Cookies and tracking data

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How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or account

  • Respond to customer service requests

  • Improve our website and services

  • Send marketing emails (only with your consent)

  • Detect and prevent fraud

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Sharing Your Information

We may share your information with trusted third parties only when necessary to run our business, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting services

  • Email marketing platforms

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We do not sell or rent your personal information.

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Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze site performance. You may disable cookies through your browser settings, but some features may not function properly.

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Data Retention

We retain your information only as long as needed to:

  • Complete transactions

  • Meet legal obligations

  • Resolve disputes

  • Enforce our policies

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California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights, including:

  • The right to know what personal data we collect

  • The right to request deletion of your data

  • The right to opt out of the sale or sharing of data (we do not sell data)

  • The right to non-discrimination for exercising privacy rights

To learn more, please reference the following: CCPA

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Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

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Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

 

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last updated” date.

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If you have questions about this Privacy Policy or your data, please contact us.

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