Effective Date: 03/25/26

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Welcome to Guild Skin. By accessing our website and placing an order, you agree to the following Terms & Conditions. These terms are designed to ensure a thoughtful, transparent, and elevated experience for every client.

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Terms & Conditions

 

Our Agreement

By using this website, you agree to be bound by these Terms & Conditions. Guild Skin reserves the right to update or refine these terms at any time. Continued use of our site constitutes acceptance of any changes.

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Our Products

Guild Skin offers carefully curated skincare and cosmetic products, including personalized, made-to-order items.

Due to the artisanal and custom nature of our offerings:

• Each piece is uniquely created and may vary slightly in appearance.

• Shade, texture, and finish may differ from expectations based on individual preferences.

• Results will naturally vary from person to person.

• Our products are designed to enhance your experience, not guarantee specific outcomes.

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Custom Creations

Our custom products are at the heart of the Guild Skin experience.

By placing an order for a personalized item:

• You agree to provide accurate and thoughtful responses in any required questionnaire.

• Your selections guide our creative process, which remains subjective and curated by our team.

• Once submitted, custom orders cannot be altered or canceled.

• Each custom piece is final sale and crafted exclusively for you.

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Preorders & Creation Timeline

Select items may be offered on a preorder basis to preserve quality and intention.

By purchasing a preorder item, you acknowledge:

• A creation timeline of approximately 4–5 weeks, unless otherwise stated. Timelines may extend slightly during periods of high demand.

• Orders containing preorder items will ship once all pieces are complete.

• We appreciate your patience as we create your order with care.

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Shipping & Delivery

Guild Skin partners with trusted carriers to deliver your order.

Please note:

• Delivery timelines may vary depending on your location.

• Once your order has been shipped, Guild Skin is not responsible for carrier delays or disruptions.

• Responsibility for the package transfers to the customer upon shipment.

• Kindly ensure all shipping details are correct at checkout, as we are unable to reroute packages once dispatched.

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Returns & Exchanges

Due to the nature of our products and for hygiene purposes:

• All sales are considered final.

• We do not accept returns, refunds, or exchanges.

• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photo documentation so we may assist you promptly.

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Skin Sensitivity & Allergies

We encourage mindful use of all Guild Skin products.

By purchasing, you acknowledge:

• Responsibility for reviewing ingredient information prior to use.

• The importance of conducting a patch test before full application.

Guild Skin is not liable for allergic reactions, sensitivities, or misuse of products.

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Brand & Creative Ownership

All content associated with Guild Skin—including product concepts, visuals, branding, and written content—remains the intellectual property of the brand and may not be reproduced or used without permission.

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Limitation of Liability

Guild Skin is not liable for any indirect, incidental, or consequential damages arising from:

• The use or misuse of our products.

• Delays, interruptions, or inability to access our services.

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Privacy

Your personal information is handled with care and respect. Please refer to our Privacy Policy for full details on how your information is collected and used.

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Contact

For any questions or concerns, we’re here to help.